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EXCLUSIVE – 5th Annual Singapore OpenGov Leadership Forum 2019 – Cyber Resilience

On 16th May 2019, over 500 government officials and industry leaders across the world gathered for a discussion on digital transformation in the public sector and financial services institutions (FSI). Taking place at Marina Bay Sands Singapore, this year marks the 5th Annual Singapore OpenGov Leadership Forum.

The day was filled with stimulating round-table discussions as well as innovative gamification methods, engaging panels and insightful talks by local and international leaders in public sector ICT.

The day was divided into 2 major sessions. The morning plenary had focused talks from international speakers, , four rounds of OpenGov Gamification Table (OGT) discussions and a panel. Coverage of the Keynote Presentations can be found here.

The post-plenary afternoon session had delegates separate in one of four tracks of their choosing. Coverage of Track 1, Track 3, and Track 4 can be found by clicking on the individual tracks.

Track 2: Cyber Resilience

The second track of the day focused on Cyber Resilience. The session looked at predicting, detecting, responding and preventing cyber threats.

Barry Lowry sharing Ireland’s digital transformation journey

Barry Lowry, Government Chief Information Officer at Government of Ireland, shared a case study of Ireland’s journey towards a resilient nation and the importance of Digital Government.

He noted that one-third of Irish citizens are completely disengaged with digital. While the Irish Government aims to provide seamless digitalized public services to its citizens, this increases cyber risks.

Barry suggested that governments, particularly those in smaller countries, maximise their cyber defence through partnerships with academia, internal and external network.

Saravanan Krishnan stresses the importance of a multi-disciplinary strategy

Saravanan Krishnan, General Manager, Data Protection and Cloud Storage Solutions at Dell EMC spoke on cyber risk mitigation.

He elaborated the exposure of cybersecurity risks to organisations and showed how automation, isolation and recovery of critical data back-ups can be the last line of defence against cyber threats.

He emphasised the importance of a multi-disciplinary strategy to prepare for and recover from cyber-attacks. Organisations must have a comprehensive, organisation-wide plan to deal with cyber threats.

Micky Lo elaborating the Target State Risk Operating Model

Micky Lo, Managing Director, Chief Technology Risk Officer APAC at Bank of New York Mellon, provided insight into the evolving cyber threats in the banking community.

He asserted that a Technology Risk Management Organisation Framework and the setting up of a Target State Risk Operating Model are essential to enabling the precise and accurate execution of business strategies.

Micky noted that this will also prevent uncalculated losses and operational impact through quality management of technology risks.

Leonard Sim proposes an intelligence-driven Security Operation Center

Leonard Sim, Head of Presales, the Asia Pacific at Kaspersky Lab, discussed the various ways to manage risks.

He encouraged organisations to move from a reactive security model to a proactive security model based on Threat Intelligence.

He stressed the importance of an intelligence-driven Security Operation Center (SOC). The model includes People, Process, and Technology. For a successful strategy, people and the process must be considered in conjunction with technology to better manage cybersecurity risks.

Matthew Kuan: holistic security for a Smart Nation

Matthew Kuan, Director of Solutions and Marketing, Southeast Asia & Hong Kong at Fortinet spoke of a holistic approach to cyber security.

He was of the conviction that a all-encompassing security strategy could help in the development of the Smart Nation.

Analysis shows that the cyber attack surface expands as a nation moves towards digitalisation. Thus, it is essential to have broad visibility of the digital attack surface by integrating protection across networks and devices and automating operations.

Gertrud Ingestad emphasises a user-centric view of cybersecurity

Gertrud Ingestad, Director-General, Directorate-General Informatics at European Commission, spoke on building a cyber-resilient world by investing in the human factor.

She emphasised the importance of the human factor in delivering resilience, noting that cybersecurity is everyone’s responsibility. People are crucial as they are the first line of defence and preferred targets of cyber attacks.

Hence, the understanding, awareness and behaviours of the workforce and the adoption of a user-centric view of cybersecurity is imperative.

Raymond Goh, underscores a resiliency strategy.

Raymond Goh, Head of Technical Sales at Veritas Technologies, discussed the changing culture around digital information and the importance of building a resiliency strategy.

He noted that a holistic data management strategy is essential for enabling organisations to respond and recover quickly from an attack.

Preparedness of an organisations is the bedrock for survival. Organisations must be ready to respond and recover from cyber attacks based on sound data management strategies.

Mikko S. Niemelä: think like a hacker

Mikko S. Niemelä, President and Chief Executive Officer at Cyber Intelligence House, shared his approach on cyber resilience via the perspective of hackers.

He noted that it is crucial to understand how hackers work before implementing any security measures.

For organisations to be cyber secure, thinking like a hacker is essential. This preemptive approach must inform organisational cyberresilience strategy development.

He urged the audience to monitor cyber exposure and keep track of their organisation’s data footprint.

The individual presentations were followed by a panel session moderated by Leong Mun Kew, Director of Institute of Systems Science (ISS) at National University of Singapore.

The topic was “Advancement of Organisational Cyber Resilience with Technology Innovations”. Panellists discussed the use of technology with a sense of security.

The panel agreed that the ‘human factor’ plays a huge part in building a Smart Nation and is currently a pressing challenge.

John Kan, Chief Information Officer at Agency for Science, Technology and Research (A*STAR) emphasised that more organisations should have a balance of activities, incentives, and workshops to target human failure.

Yum Shoen Yih, Deputy Director of Cyber Security Program Center at Cyber Security Agency, shared his concern on end-user. The probability of people successfully behaving according to the rules is extremely low. More often than, this results in human failure.

Mark Bowry, Former Radio and Regional Business Lead at Australian Broadcasting Corporation, said that there is no clear solution to cyber risks. Thus, improving response speeds against such attacks should be prioritised; an organisation needs to focus on more than protecting its data – it needs to proactively predict, detect and react.

There are no one-size-fits-all solutions for cyber threats and no blanket solutions for cyber resiliency. The future of secured Smart Nations is still positive if policies and regulations keep up to speed, and nations and corporations work together.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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