OpenGov Asia is pleased to invite you to an exclusive OpenGovLive! Virtual Breakfast Insight aimed at imparting knowledge on modern digital workspace and best practices to improve workforce productivity, engagement, service delivery levels and efficiency.
Hours of Content
In 2020, so much has been up in the air with the pandemic, the lockdowns, and stay-at-home orders by governments across the world. In this constantly changing landscape, though, one this is certain: digital workspace is here to stay.
As Singapore has been steadily moving from a crisis to stability phase, the government has been proactively pushing ahead with its “cloud-first” effort to embrace the next normal. Many are grappling to be creative with the tools, people, and productivity to get ahead.
The Singapore journey during the pandemic:
Digital workspaces more than merely enables employees to work remotely. They are the culmination of a business mobility trend that has evolved from individual and team productivity to true business process transformation.
It is, therefore, imperative for the government to proactively pre-empt changes even in the most challenging times. They must drive business continuity rather than being driven to react to changes.
Across industries including the public sector, many rely heavily on Virtual Private Networks (VPN) as a fundamental element of digital security when working away from the office and believed that it was sufficient.
However, VPNs significantly slow down access to applications and threatens productivity especially when the demand for network connectivity and traffic spike dramatically. VPNs alone would never be enough to secure and manage data produced across the networks
As more government agencies bring forward their cloud migration timeline to improve visibility and security due to pandemic, cloud-based SD-WAN has emerged as one of the most compelling connectivity solutions in this time. It provides a combination of cost efficiency, agility and built-in security features as it effectively minimises access that an individual user has to a specific product, limiting the attack surface in the process.
The key to digital workspace is having a secured and application-optimised network. Successful digital transformation depends on how well the virtual, cloud and applications perform across the organisation and branch locations with different devices. Therefore, application delivery and security are the determinative to enable secured digital workspace and deliver optimised employee experience.
Under any circumstance, the network has to be consistent, always-available and optimised to drive productivity and business continuity plans.
The challenges and requirements may differ based on the types of businesses and digital workspace can be industry-specific. They can be contextually implemented to accommodate the current needs of an organisation with enough room for expansion in the future.
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The session was very useful with good discussion points
A great platform to learn how people are tackling similar IT issues
Ministry of Home Affairs
A good platform to understand more about the challenges encountered by organisations in introducing new technologies in daily work
Singapore Police Force
A career headline that reads − Two decades in leading corporates, a year plus as an entrepreneur and a newly-minted public servant − D N Prasad is an Executive Coach (PCC, International Coach Federation), transformational HR Leader, Mentor/Advisor and a Talent & Culture Strategist, with expertise in leading scaled transformation, building and scaling organisations and functions (in-country, region and global) and shaping and nurturing cultures and careers. He was recently conferred as the Institute of Human Resources Professionals (IHRP)-Master Professional, one of the 22 leaders in Singapore to be recognised at the highest level of the profession.
DNP, as he is known in the professional circles, is currently Senior Director for Strategy, People and Organisation with the Government Technology Agency of Singapore (GovTech). Prior, he founded Noetic Step, an Executive Coaching and Talent Advisory practice, working with leaders and organisations globally. In his last corporate stint, he served as Director and Head of Google People Services for APAC, and as a Leadership Coach at Google Inc.
Citrix helps organizations deliver a consistent and secure work experience no matter where work needs to get done—in the office, at home, or in the field.
Our digital workspace solutions give each employee the resources and space they need to do their very best work. And our platform brings user experience, IT flexibility and security together to foster innovation, resilience and business continuity — all while removing the limits of geography, devices, networks and even clouds to deliver a better employee experience.
Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.
CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.
Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.
Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.
Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.
SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.
HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices.
IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.