September 23, 2023

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Digital Transformation Agency Working to Modernise Data Management in Australia

The Digital Transformation Agency (DTA) has bought new software from a global leader in cloud-based information management and governance services to modernise and streamline their services.  The upgrade is part of the Digital Records Transformation Initiative, led by the Department of Finance, to improve the productivity of the public sector through smart digital records management.

The Minister for Finance stated that the pandemic had changed the way Australians interacted with government services and welcomed the steps taken by the DTA to update their platforms. By modernising the way in which government services data is managed and recorded, more efficient and timely services can be provided for Australians.

The parliament and the public should have confidence that data is kept and managed appropriately through procurement of this software which will provide greater transparency and accountability, the Minister noted.

The Minister for Employment, Workforce, Skills, Small and Family Business stated that the local company has worked to modernise its solution by adopting machine learning, full-text extraction and natural language processing to automate the process of records management, from creation to disposal. The move offers tremendous benefits to the way DTA keeps records, not only in terms of productivity but also to assist with greater transparency, it was noted.

The Chief Operating Officer for the tech company noted the landscape for records management products had shifted greatly since the government signalled its intent to modernise the sector through the initiative.

“We have seen accelerating demand for intuitive, user-focused solutions. This opportunity allows our Melbourne-based AI engineering team to innovate alongside DTA, a leader in the federal government sector, and puts us at the forefront of the global records and content management industry,” he said.

The Digital Records Transformation Initiative was a project under the APS Modernisation Fund. The Digital Records Transformation Initiative is a 3-year APS wide initiative and is part of the government’s commitment to modernise the public sector using an innovative approach to digital records management

The initiative aims to achieve:

  • effective use of new smart technology
  • improve productivity through the use of automation
  • increase the re-use of information assets across government
  • increase compliance with regulations for the management of Australian government records

More about the Digital Records Transformation Initiative

The future of Australian government records management has been a topic of discussion and debate across the Australian Public Service and external electronic digital records management systems vendors for many years.

The initiative is a whole-of-government initiative focused on supporting the development of modernised digital records and information capability across the Australian government and applies to non-corporate commonwealth entities.

The government has agreed to modernise the common function of recordkeeping by taking advantage of new technologies, particularly those that automate the capture and classification of records.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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