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IMDA working towards a digitally-enabled distribution eco-system in Singapore

IMDA working towards a digitally-enabled distribution eco-system in Singapore

Image credit: IMDA 

Today, the Infocomm Media Development Authority of Singapore revealed the Logistics Industry Digital Plan (IDP) for SMEs.

In addition to helping SMEs in the logistics sector to digitalise, the Logistics IDP will also guide SME logistics companies towards participating in impactful national innovation initiatives such as In-Mall Distribution, Federated Lockers, the HIVE (Highly Interconnected and Vibrant E-trade) portal and the National Trade Platform (NTP).

In a factsheet attached to the press release, details are provided on some of these sector-wide projects, which aim to create a digitally-enabled distribution eco-system. Shared infrastructure and consolidated deliveries can help in asset optimisation across the sector, rather than only at enterprise level.

In-mall Distribution (IMD)

The IMD concept is enabled by various technologies including a dock scheduler and queue management system, where logistics service providers are able to book time slots to make deliveries. This solution will significantly reduce vehicle delivery queues into a mall.

The IMD process also involves an In-Mall Logistics Operator (IMO) stationed within the mall unloading bay to receive and consolidate deliveries from suppliers before making the last-mile delivery to retailers within the mall.

In addition, the IMO can offer other value-added services such as unloading bay facility management, security pass management, concierge services (e.g. bag/luggage deposit, cold storage facility), home delivery, meal delivery for F&B establishments, e-commerce pickup service and Just-In-Time replenishment or goods transfer for retailers.

Dock Scheduler and Queue Management (DSQ) System

The DSQ was deployed for the IMD at Tampines Mall in June 2016. This solution can also be used at the Offsite Consolidation Centre (described below).

The DSQ deployed at Tampines Mall provides last mile delivery visibility to the Mall tenants and identifies vehicles that overstay in the mall loading bay lots. It can react to deliveries coming too early and remove original booking slots for others as necessary.

The DSQ system also analyses data, develops reports and sends alerts to process administrators, allowing planners to gain insights and make data-driven decisions on the process to benefit IMOs, drivers and retailers.

Both internal and external users can access the application anytime via multi platforms, so that multiple parties can log on to make bookings and IMO personnel can verify approved vendors for their delivery timeslots.

Offsite Consolidation Centre

Image credit: IMDA 

The In-Mall Distribution can work with another Urban Logistics model – the Offsite Consolidation Centre (OCC). Before delivering to malls, trucks with less-than-full loads can consolidate and sort their goods in the OCC. Goods can be re-loaded and then delivered to their intended destinations on a single truck within the same day. This reduces the number of trucks going to the same destination and improves truck load utilisation.

Technologies such as cloud-based dock scheduling solutions and queue management systems, can be similarly deployed to enable efficient goods delivery.

Advanced robotics can also be deployed to help sort goods, while fleet optimisation solutions can enable smooth, tracked and optimised delivery from the source to the destination.

Community-Based Track & Trace System

Complementarily IIMDA is also conducting a community-based track and trace system trial for the OCC users and operators to better track their cargoes across the supply chain. This solution will provide actionable visibility to both consignor and consignee across multiple stakeholders managing different parts of the supply chain, giving them better certainty of the fulfilment service and the ability to intervene in a timely manner to manage potential service lapses or contingencies.

Federated Lockers

Image credit: IMDA 

This is an open delivery network, comprising parcel lockers and collection points, to work alongside existing door-to-door delivery. This will help improve productivity for last mile delivery services. Whenever deliverymen arrive at the recipient’s home when no one is in, cost per delivery goes up.

Federated lockers will provide an alternative delivery option to consumers to collect their purchases at their convenience.

The nation-wide parcel locker network is intended to be pervasive enough for consumers to reach the nearest locker from their home within the walking distance of 250 meters, or along the consumer commute path to work or returning home in part of the public transport network.

There might be many different locker hardware and interfaces in the network. An inter-operable platform will be deployed to allow users such as merchants, market places, logistics service providers and end consumers to have a consistent and uniform interaction with the federated lockers network.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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